This website is operated by the brand Emily Westenberger. Throughout the site, the terms “we”, “us” and “our” refer to Emily Westenberger. By visiting our site and/or purchasing something from us, you engage in our “service” and agree to be bound by the terms and conditions outlined on this site. Please read the Terms before using our site. Any new features or tools are added to the store are subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service.
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, or access to the Service or any contact on the website through which the service is provided without express written consent by us.
Please consider that buying products over the Internet provides a different shopping experience to buying in-store. We have made every effort to display as accurately as possible the colors of our products. However, as the actual colours you see will depend on your monitor settings, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery and we cannot be held responsible for differences which appear as a result of the aforementioned point. All measurements are approximate, but every effort is made to ensure they are as accurate as possible. Sizes indicated are US sizes.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information is entered onto the system.
Please also note due to the nature of in-studio production, all order processing lengths stated are approximate. Order production and processing may take up to 2 weeks.
However, if we discover an error in the price of any goods that you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel, and you have already paid for the goods, you will receive a full refund.
Quality and Care
All of our items must pass a thorough quality checking process before they are deemed suitable for retail. In the unlikely event of a manufacturing defect, please report the defect to firstname.lastname@example.org with sufficient information and evidence, inclusive of images and proof of purchase. Upon receipt we will investigate the matter and determine whether the fault was due to poor use, lack of care, wear and tear, or a genuine manufacturing defect. Contact must be made within 30 days of purchase.
If your item(s) appear to be damaged upon arrival, please contact us within 48 hours of receiving your goods, by emailing email@example.com with images and details of the problem. We will put forward a solution based on the circumstances surrounding the related transaction.
If for any reason, important information relating to the handling and care of your product is missing, i.e wash care labels, woven labels, etc, please email firstname.lastname@example.org to request for this information. We cannot be held responsible for any act undertaken by the customer without consulting Emily Westenberger which may result in damage to the product/s due to not following care instructions and guidelines normally present on each item's wash care label.
We accept payments from all major debit and credit cards via Apple Pay and PayPal. All transactions via Pay Pal and Apple Pay are securely processed.
Orders must be paid in full before we despatch the goods.
We do not store credit card details nor do we share customer details with any 3rd parties.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate sources of information.
Prices for our products are subject to change without notice.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Errors, Inaccuracies, Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Please contact email@example.com for any questions or concerns.